Low skills may show up differently at different levels. Front-line staff may not be filling documents out properly, and project managers may not be managing timelines, and team leaders may not be creating positive team dynamics.
Organizational signs
Product errors, product recall, waste
Poor health and safety records
Higher rates of worker’s compensation insurance
High rates of absenteeism and staff turnover
Employees not accepting promotion opportunities
Employee signs
May perform well now, but are slow to respond to changes and developments
Can’t read or understand job instructions
Take a day off to avoid training
Depend to a high degree on supervisors and team leaders and/or translators
Make product errors because they can’t make calculations or follow procedures
Can’t work within timelines
Can’t understand ISO documentation
Can your employees
Understand and use written and online information
Fill out forms and complete reports
Use numbers accurately – money math, measuring, converting measurements, budgeting
Operate equipment
Use computers
Think logically to solve workplace problems
Communicate with fellow team members and customers
Access training
Understand and comply with regulations
Meet customer needs
Improve productivity
Is your organization prepared for upcoming trends
More stringent safety and consumer protection regulations
More competitive and geographically diverse customer base
More diverse workforce in terms of ethnicity, background and skills sets
Greater digitization